Refund & Return Policy

We accept returns and provide refunds only in cases of damaged or defective products. All other reasons, including but not limited to change of mind, incorrect size, or minor cosmetic imperfections not affecting function, do not qualify for a return or refund.

Mandatory Requirement for Damaged Goods

To file a valid claim for a damaged product, you must provide an unboxing video as proof. This video is a strict requirement, and claims submitted without it will not be accepted.

The unboxing video must clearly show:

• The sealed, original package before opening.
• The unboxing process without cuts or interruptions.
• A clear view of the product damage or defect.

Please inspect your order immediately upon delivery. Any damage must be reported to us within 48 hours of delivery, along with the required unboxing video sent to our customer service email.

For support, contact us at info@thebakersdepot.com.